#When will em client support folders update

What I can't accept and won't tolerate is being berated and insulted by a representative. I can accept it when a program malfunctions. My previous version was 8.1979, and, no, I didn't click the wrong option, since there were NO options given. He stated that since version 8, the uninstall process always asks if one wants to preserve the database and that I must have just clicked the wrong option.

I would have still been very upset, but my ire would be against the program and not the company. said something like 'I'm so sorry,' I would probably have chalked this up to just a glitch. Having been involved in technology since the 1980s, I don't consider myself an inexperienced user. about this and his response only made things worse. Gone were all my contacts and all my stored emails (business and personal) dating back years. There was no longer an eM Client folder in the Program Files (x86) folder. The uninstall process just wiped out everything. I launched the uninstall program, and to my horror, there was no option to either select or deselect any database. A few hours later I was contacted by one of their representatives (Gary C.) who instructed me to uninstall the application, making sure not to select the option to delete the database. I contacted eM Client's customer support. I rebooted, and again tried to launch the application, and again, nothing happened. After installation, I tried to open the program, but nothing happened. This morning, I got a message that a new version was available, so I dutifully chose to do the upgrade. It wasn't outstanding, but it did what I wanted, and after I got used to it, I continued using it. I started using eM Client several years ago.

We are always happy to provide more information if you reach out to us at rude and uninformed customer service

#When will em client support folders update

The Pro licenses are sold for the major version at a time but then the license never expires - so if you wish, you can keep using the version your bought as long as you like, all older versions of the app are available here in our release history: If you then want to update to a newer major version because you'd like to have current updates or because you'd like to use the new features, you can pay a smaller fee to upgrade your license: Or if you always want to use the newest version of eM Client and never worry about updates, you can get the Lifetime Uprades option for your license: I am sorry that you dislike this license model, but you can keep using the older version without paying more money or get the Lifetim Upgrades and then never pay anything again to upgrade. Hi Strongarm, I am sorry to hear you had a bad experience with the update.